Help
Support
We are happy to help. Most questions can be answered from your account settings, and for anything else you can write to us directly.
Contact us
Email [CONTACT EMAIL]. To help us answer quickly, please write from the email address linked to your account and include a short description of what you need. We read every message.
Billing questions
Subscriptions are billed through Stripe. To see your plan, renewal date, invoices or payment method, go to Account → Billing, which opens the secure Stripe customer portal. There you can update your payment method and download receipts.
If you think you have been charged incorrectly, or you would like to ask about a refund, email us with the date and amount of the charge. Refunds are handled case by case.
Cancelling your subscription
You can cancel at any time:
- Sign in and go to Account → Billing.
- In the Stripe customer portal, choose to cancel your plan.
Your subscription won't renew, and you keep premium access until the end of the period you have already paid for.
Email preferences
You can choose which emails you receive in your account settings. Every newsletter or reading email also includes an unsubscribe link at the bottom. Essential messages about your account or billing will still be sent.
Your data
To request a copy of your information or delete your account, email [CONTACT EMAIL]. Our privacy policy explains what we keep and for how long.
Something not working?
If a page won't load, your daily card seems wrong or something is hard to use, let us know what device and browser you were using. For accessibility problems, see our accessibility page.